No one questions the importance of availability of goods today. Nowadays, it’s all about service and the decisive factors for customer satisfaction are:
Today, the key to success lies in getting the details right. What’s more, the growing number of articles and increasing demands for flexible processes place high demands on a modern warehouse system. Creating an attractive working environment is also important, in order to attract and retain employees over the long run. A more flexible, more economical and above all, accurate intralogistics is, now more than ever, the centre of focus. These demands necessitate a new approach that increases customer and employee satisfaction, reduces costs and raises the system’s economic efficiency. KNAPP’s zero defect concept is a new type of approach to meet the challenges facing us today.